OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
roaming services on mexico
Hi, Recently I was in Mexcio with my wife, both have services with fido, we weren't able to use the roaming services, mobile and internet, it was intermitant and basicly we can get a good services, but I have charged with an expensive fee, eventhough...
Activation fee for new user
I purchased a new FIDo connection from a store and have been charged 50 cad as the activation fees. I could have purchased it online as well but the only option I was getting to do it was through the store. Please let me know if there was no option o...
Resolved! How to make a formal complaint
I am currently only with Fido ... it's been 1h24:23, I asked multiple time to be transfered to the manager who refuses to speak to me and I asked for the ombdsman email address and she refuse to give it to me. ... How can I make a formal complaint?
Service has gone to garbage
Tried to get a replacement phone as i have not had one in 5 years. My current phone is broken. Need it for work let alone as my only phone in general. Choose a phone that says shipping in 3 to 5 days or next days. Order phone. Next day get a email o...
Phone Delivery
Hello.I ordered a phone, Samsung A32, on September 9th and was told it would take 2-5 business days delivery. I literally only bought this because I need to film an audition to get into a diploma program and the deadline is September 30th. On the 16t...
