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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
winback offer accepted then sent wrong device, whose replacement never sent
I'm a customer of fido for a long time and then moved to virgin to get better offers, winback team called me and offered almost the same with little toppings, I accepted because used fido for a long time and reliable, but not this time - winback team...
Complaint for over billing, worlds worst service
when I started with fido they told me you can call international minutes and then didn't charged for some months and then charged me , tried ti talk to customer service, they are so unprofessional , rude and disrespectful to talk with, going to cance...
FIDO-Customer Service (Worst)-Reason explained
Message to Office of President With intension to renew phones contract with IPhone 12 (new) I called the customer service. The agent gives me an offer on request as I was not satisfied with the offer the agent digs into and changes to a new offer ...
Worst experience at Best Buy - No support for huge bill afterwards
So I have purchased my number from Best Buy where basically nothing was explained. Later I was unable to access my account and tried to reach customer support many many times. Now- i've been charge for almost $300 for no reason and because of the lac...
Resolved! Srparate accounts/lines
I need to separate my line from my ex and fido wont let me for another 2 years .. I told them I want my phone, my line and my contract under my own account number and they tell me it's impossible. I have seen in the forums that if he is OK with it an...
