Well maybe you could inform your fellow co-worker who reply on the Live Chat because I just had someone from Fido trying to convince me that I got hacked by that phone number (even though they indeed only offered me a plan I didn't accept and just gave me prices) and that if I was on the phone longer than one minute then they were able to hack my account.
Fido, please, check what nonsense your employees are telling people on chat!
How do we call them back?
I just made a deal and need to make some changes, but when I call back, i just wait on the call, hear the automated message and then there is no option to get connected to anyone and it just disconnects by itself!
I have been getting calls from this number 6 times today, and when I picked it hanged up! When I googled it up, it was a number from Fido!!! What is up with that?? Why are you calling people just to hang up?????
As stated by others, I received a phone call from an agent last week and told them I was not interested in discussing promotions by phone - the call seemed like a scam - and told them to not schedule future calls. I also asked for these promotions to be sent to me as I wanted to visit a store. I just received another call from the same number. I would like to be removed from this call list and have the information sent.
I got called by this number 3 times so far. I answered twice, and like others mentioned, I hear background noise and then they hang up on me. Seems like they're trying to reach their daily quota without bothering to say anything ...
I've had 4 calls from this number this week, as others describe each time I pick up, the number disconnects and I am hung up on. I get enough scam calls as is, lets not have Fido, my service provider, added to that list
Thank you for your feedback @jasonhunter8. We certainly don't want that to be the case for you. Were you left any contact number for a callback?
If you want us to take us a look at your account, you can contact us as Nick mentioned above. We can also remove you from our Marketing list going forward if you wish.