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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23573 Views
  • 0 replies
  • 8 likes

Complaint for over billing, worlds worst service

when I started with fido they told me you can call international minutes and then didn't charged for some months and then charged me , tried ti talk to customer service, they are so unprofessional , rude and disrespectful to talk with, going to cance...

SsSandeep by I'm a participant level 1
  • 2107 Views
  • 12 replies
  • 2 likes

FIDO-Customer Service (Worst)-Reason explained

Message to Office of President With intension to renew phones contract  with IPhone 12 (new) I called the customer service. The agent gives me  an offer on request as I was not satisfied with the offer the agent digs into and  changes to a new offer ...

AMistry by I'm a participant level 1
  • 521 Views
  • 1 replies
  • 0 likes

Resolved! Srparate accounts/lines

I need to separate my line from my ex and fido wont let me for another 2 years .. I told them I want my phone, my line and my contract under my own account number and they tell me it's impossible. I have seen in the forums that if he is OK with it an...

Sangrilala by I'm a participant level 1
  • 2096 Views
  • 2 replies
  • 0 likes