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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Complaint
hi There, we have two cell phones with Fido. I saw Fido Store advertised there is pormotion for existing fido customer last week. The Fido store is located 5300 No. 3 Rd, Richmond, BC V6X 2X9. The promotion offers $40 plan (with 10 G data) and $45 p...
Resolved! Understanding Negative Balance
Hello all,I hope you all are doing well.I recently started using fido this month, 7th Sept. Then I got a notification on 10th Sept. stating "Your first Fido bill is ready." of $48.03 with the payment due date of October 03, 2022.After few days my tot...
How do I file a complaint?
I should be able to find a way to complain about the service I received. It is impossible to find. Just like its almost impossible to talk to a phone rep.
Getting run-around from Winback Team
So i have been with Fido for many years now. Last Tuesday i switched to Koodo as they offered a better deal then Fido. Then on wednesday i received am email, followed by a call from Fido Winback group. They offered me the same plan that Koodo was o...
Resolved! Random Credit Inquiry
I have been a mobile customer with Fido since ~10 months and I suddenly see a random hard inquiry by Fido on my Credit file (Aug 2022). This is very weird, I didn't enrolled for any new service recently, this has resulted a drop in my credit score. C...
