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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
"SWITCH FROM FREEDOM TO FIDO!"
Does someone have a similar problem as I do? I ported my phone number from Freedom to Fido. They offer 9GB for 39$. It was for me very interesting because Fido has better coverage compare to Freedom mobile. Unfortunately, they ported my phone number ...
Long Distance Charges for Toll Free number call to ASUS
Hi, How is everyone? I am sharing my experiences with all FIDO customer. Two weeks ago I bought an ASUS router @ Best Buy. I called the ASUS Toll Free number for Technical Support. I receive my Fido bill yesterday by mail @ 12:06 PM and I was surpris...
Resolved! Incorrect SIM error
I aded a new line, (monthly plan), to my Fido account and received the new SIM. It is going into my wife's Huawei P20 which was on a Rogers plan and we are porting the number. The only instructions included with the new SIM say "Activate at fido.ca/s...
Cannot access voicemail
Hello,When I try to access my voicemail, it says to enter my 10 digit phone number, but when I do, it tells the number doesn't exist for some reason?I have an iPhone 6. Thanks
Too many telemarketing calls
I have been a customer for FIDO for 3 years and l like their service, but every recently I have been getting so many telemarketing calls. Is there is a way to opt-out? In some weeks I am getting 7 or more calls a week. JUST STOP. Between the inf...
