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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Request bill generation
I need my bill for the month of Dec ASAP my billing cycle already completed on 27 but it looks like it takes 2-4 business days to get the bill. I need my call records urgently. Is there something that could be done to get my bill generated same day.
Outrageously high bill
I'm so surprised to receive a bill of $66 this night and the reason stated is that I made a long distance call which I never did! Same thing happened last month. Please Fido what is happening. When I got this phone, I was told that I'm on a$40 bill a...
Resolved! Delivery date
Hi, I placed an order for Galaxy S21 5G last Saturday but I haven't received a tracking number yet. I am wondering if it is backordered. Do I have to wait 3 weeks to get the new phone?
Fido - Third party charge $3 per use
I am a new Fido customer. I received "Third Party Charges" of $3 for each use in my first bill. I have never used or subscribed to any such service and never authorized anything. can someone explain what it is? And how to deal with it. It says "4355...
Resolved! Set up service fee
Hi, I recently received the first bill of my mobile plan and just wonder why the service fee isn't waived as it was communicated by the sales when I apply for the mobile and home internet plan over phone call. Is there anyway I can understand further...
