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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Returned Device still Fido charges me, online chat gives next cycle always
Hello Community, I need a help, I bought device in May end, and got charged in June, and in July again, I had returned in July the device, complained several times online via chat, everytime giving me internal refrece and promising next bill will ref...
Fido Chat transscript not sending automatically to provided email
Hello Sir/Madam, I need a help as I dont see post online chat to agents, Fido site stopped sending chat conversations since few months, earlier I used to receive transcript via email in fe minutes.following feature stopped working. Appreciate feedbac...
July outage credit
I thought the promised 5 day credit will show up in this bill or am I mistaken?
Call Type VCT on my bill
Hey hey so recently i noticed on my bill a call type with the abbreviation of VCT but i cant seem to find what this means would anyone happen to know ?
Contacting Fido before escalating to CCTS
Being charged $27.34 instead of promised $5.60 for my data plan. Called over 3 times and still matter is not resolved. This is my last contact with Fido before escalating to CCTS.
