Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Where to check the online order?
I ordered a new cellphone (no contract) online, but where to check the status of the order? I think the website needs to be improved indeed.
Full Price down, and $0.00 per month
Hello,If I go to upgrade my device, almost all devices are show as *Full Price* down, and $0.00 per month. It's been like that for about a week. Am I the only one who is having this issue? Like a week ago it worked fine.
Resolved! New line
Before i waste anyones time on Monday calling in I want to get another phone and line. I also have a home phone with Fido which i would cancel but can i port the number over to the new line? Thanks in advance.
$25 1GB BYOP + 5 GB 15 Months
How would I be able to get this plan? Apparently it is being offered. I'm looking to cut down my expenses as inflation is hitting hard.
Tracking an order
Hi, I have upgraded my phone 6 days ago and still did not recieve any email. Not even a confirmation email for my purchase. Is that normal? Thank you.
