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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23575 Views
  • 0 replies
  • 8 likes

Gagnant d’un écouteur Beat

30/12/21J'ai reçu une lettre de Purolator annonçant la livraison d'un colis de FIdo où j'ai gagné une paire d'écouteur Beat .Mais dans le petit colis , il n'y avait rien , sauf une carte avec la phrase : Profitez de votre avantage Fido Xtra !!C'est  ...

LUU1 by I'm a participant level 1
  • 653 Views
  • 2 replies
  • 0 likes

Fido sent me $300 bill for long distance minutes

Fido charged me $300 in bills including $222 towards Long distance minutes i got this phone plan around Black Friday and as part of promo they gave me a invoice with 1000 ld minutes add on for $0 a month.   Now I see they charged me $222 towards ld a...

HarryP by I'm a participant level 1
  • 699 Views
  • 3 replies
  • 0 likes

Resolved! Is PR Card Valid as ID?

My wife just landed as PR but because of the pandemic, it's not easy for her to get a driver's license before going out with a cell phone.  But if we register online, there is no option for her to use her PR card as the ID.  So does Fido accept only ...

HumbleBee by I'm a participant level 1
  • 1442 Views
  • 3 replies
  • 0 likes

Bill & Account Balance Not Adding Up

So my bill has the normal amount on it, but I find that there is a charge added to my account balance that I can't find out where it's coming from. I paid off last months, I pay it off every month. The only difference with this month is I won to cont...

JaxxynTheBox by I'm a participant level 1
  • 434 Views
  • 1 replies
  • 0 likes

Galaxy watch 4 lte

Hi I have a galaxy watch 4 lte and when I go in the settings to connect it to the LTE network in the galaxy wearable app says fido is not supported , I am wondering does any one have the same watch working with fido ? also do any of you pay extra per...

djnima by I'm a participant level 1
  • 5101 Views
  • 2 replies
  • 0 likes