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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Extra 5Gb of data and a message from 4745 number instead of the usual 4735
A couple days ago Inchecled my account and found out there was 5Gb of data as a bonus but no message and no extra fee, and today they sent me a message, but it's from the number 474-5 instead of the number where they usually send me notifications and...
Resolved! High Bill Charges
When I went into store I agreed to paying $25.67 per month for my phone. When I log into my account my bill shows $40.67.
Outage credit
Hi i received my bill on this circle but I did not find any discount referring on the breakdown of one day happened to Roger & Fido system even thought both the company has promised for all thier clinics to be rewarded on thier coming bill . But not...
Where is the chat history ?
So I've had quite a few issues with Fido and because they never pick up the phone I go to Ask Jack. At the end of each chat they ask if I would like to receive the chat history. Of course I say yes and enter my email but not out of approx 10 chats,...
Prepaid Account balance wiped out
I've got a text message on June 2022 from Fido "Hi, it's Fido. Online support including top up or plan changes for your Prepaid Account is no longer available. We Apologize for the inconvenience. (you can manage your account by .... ) I know I still...
