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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23965 Views
  • 0 replies
  • 8 likes

A little filtering would go a long way

I've received at least 8 calls between 6:30am and 1pm today (Sept. 1) that are scammers, telemarketing or I don't know what. They all have my area code and the first 3 digits of my cell phone number. They're incredibly annoying. Can you improve your ...

CB79 by I'm a participant level 1
  • 479 Views
  • 1 replies
  • 0 likes

Resolved! overcharged

in the previous bill, I had 1000 international calling minutes remaining but I had been charged 16$ why? the call was made on August 1

Apple gift card

Well, turns out fido sent same code as last year. Apple confirmed that...  what a disappointment! 

Ogerwolf by I'm a participant level 1
  • 768 Views
  • 1 replies
  • 0 likes

Wrong billing amount

I've just received my invoice and found that the billing amount was different to my contact. I've found the live chat agent for solution and they told me they can do nothing and asked me to go back to the store where I get my number, but the agent in...

Hummingbird by I'm a participant level 1
  • 520 Views
  • 1 replies
  • 0 likes