General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Is it possible to schedule a call back???

I have been trying for hours to schedule a call back through Fido's godforsaken system and have had no luck whatsoever.  Steps are as follows: - Call *611 on my Fido device- Listen to the automated voice system and click through to speak with a 'spec...

wolfenjm by I'm a participant level 1
  • 1023 Views
  • 1 replies
  • 0 likes

Resolved! Complaint about Fido unreasonable charging

I have been charged an unreasonable and unacceptable fee of $108 while I just use Fido for no more than 48 hours.  Here is my kind of nightmare experience with this company and it totally ruined my good mood as a new arrival of Canada: Day 1: I went ...

Neverusefido by I'm a participant level 1
  • 1140 Views
  • 1 replies
  • 0 likes

Fido credit check

Hello, I recently contacted Fido (online chat Customer care) for a new mobile plan. They took my CC details and other details and said I'll receive a new sim card in a couple of days. I waited for 5 days for the card and when nothing came in, contact...

KSherry by I'm a participant level 2
  • 3681 Views
  • 5 replies
  • 0 likes

Random Credit check from Fido

I have been using Fido Card for almost a year now. Now there is a random credit check from Fido. I also applied for a credit card from Amex, which I knew would have a hard hit. But this credit check from Fido is unexpected, and due to this, my credit...

Valay by I'm a participant level 2
  • 767 Views
  • 1 replies
  • 0 likes