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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! International call charges
Hello Sir, I am an international student currently studying in Canada. Currently I have a Plan of CAD $40/month. This month I got a pop up message on my laptop that my laptop is affected with a very big virus and I must call microsoft to remove this ...
Resolved! Long distance call to Iran
Hi,These day government of Islamic republic banned internet in Iran and Iranian Canadian has no choice to connect to their family other than direct phone call,Fido's free long distance call ended on October 19th with my understanding.does anyone have...
Credit Collection
How many hours do i need to wait the person to answer my queries in Credit Collection Department?
Wi-Fi Calling being disabled/not registering correctly
Hello, I have an LG G7 Thinq, purchased from Fido in 2019, on a plan that includes data. Due to poor cell reception where I live (in Victoria, BC) I have to use Wi-Fi Calling when at home, otherwise the reception makes the phone useless. However, the...
Resolved! Transferring my number from Fido to Virgin
I'm on a monthly $55 plan, and if I need to change from Fido to Virgin, (in order to get some benefits about a package) and to keep the same number, do I need to pay a fee to Fido? Or is it better to cancel Fido alltogether? Thanks
