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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! promotional offer issue.
My Partner received a Text message offer on their cell phone from Fido offering to wipe the remaining device balance if they want to upgrade now. We went to a store to look at phones and was told it was online only as they only saw a $150 device bal...
Resolved! Wrong data amount displayed
I have 6 GB on my phone but it only registers 2 when I check to see how much I have left. Can you tell me why?
Disable Roaming
Is there a way to disable roaming and possibly remove charges? I live near the border and get charged $8 roaming for walking down the street.
add new line
I checked my account online. l found a get offer valid 2 days. before offered expired 1 day ago .l called costumer service l told them about offer l must get it addition phone line 15 GB +5 GB BONUS total 20 GB for $42 dollars + tax...when l saw thi...
Resolved! Credit Evaluation Failure
Recently my Fido account was hacked and someone tried to make some purchases. Fido was very effecient in detecting this fraud and as a safety precaution blocked my account. Subsequently with the help of CSR, I had my account up and running again. How...
