Hi Received option to chanve my plan to $40 with 25 GB and could not able to opted it for this. I am trying to reach fido customer rep it is not connecting.
what is the option I have for chagning plan?
Welcome to the community!
We're sorry to learn that you've had a hard time getting through customer care.
Our support channels are busier than usual which is causing an additional delay before reaching them. Though rest assured we're all working hard to get back to everyone!
We do have different channels for support other than the phone. We do suggest you reach out via other channels which as listed here for support!