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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! Cell number read as long distance?

Hi there,Today my mum was trying to call my cell number from our landline and when she attempted to call, it indicated my number was a long distance number and needed to have 1 dialed in front of it. We both live in Winnipeg, and have Winnipeg area c...

KLamb by I'm a participant level 2
  • 3573 Views
  • 4 replies
  • 0 likes

Resolved! Are incoming calls part of daytime minutes?

Hi my plan is  Bring Your Own Phone Plan $40.00 which I have 500min per month. Does it include incoming calls as well?  I just paid a lot of extra usages because no one ever told me that. I always though that 500 min were for outcoming calls..    

rioslais by I'm a participant level 1
  • 6923 Views
  • 4 replies
  • 1 likes

Fido cheat on purchasing mobile plans

When I arrived in Hamilton, I went to Wirelesswave and TBooth. I found a lot of Fido tricks:1. When you tell them "I want to have a Bell or Rogers mobile number", they will "follow" your requirement. Then after 30 minutes, when you ask "which company...

wos by I'm a participant level 3
  • 4428 Views
  • 8 replies
  • 0 likes

Account Suspension extension

Hello,I had initially suspended my account for 12 months since I was going back home. However my trip had to extended by a couple of months. Can I extend the suspension? And for how long and how to do so?

Akdjfjcucj by I'm a participant level 1
  • 859 Views
  • 1 replies
  • 0 likes