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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Pixel 5 e sim and data only sim

If I get a pixel 5 through Fido would I be able to use my current voice/data plan through an e sim and also pop in another Fido sim from my tablet to use the data from that?

pwallll by I'm a Participant Level 1
  • 320 Views
  • 1 replies
  • 0 likes

Roming

I am out of Canada since last 15 days and want to put on hold my account, So I don't need to pay regular monthly charges. But since I am in India I try to contact Fido but no one is available to guide me or solve my problem. Even I try to connect thr...

Yamanmaru by I'm a Participant Level 1
  • 260 Views
  • 1 replies
  • 0 likes

Can’t upgrade

I’ve been active with Fido for about 3 months, I am now eligible for a upgrade but can’t because there is a $300 credit limit on my account how do I resolve this to get the phone I want ?

hoyte by I'm a Participant Level 1
  • 274 Views
  • 1 replies
  • 0 likes

No real person CSR

I want to talk to a real person regarding my bill but can not find a real person. All there is a robot chat. Poor service and billing is scary. Can someone tell me how to reach a real person/ fido CSR to deal with billing?

Glady by I'm a Participant Level 1
  • 444 Views
  • 3 replies
  • 0 likes

Block all incoming calls from U.S.

Hi all I would like to block all incoming calls from the United States - which are all simply spam calls that I keep receiving everyday. I am aware of existing apps and regulations - however I now seek a radical approach to this. How could I proceed ...

hellofido2 by I'm a Contributor Level 1
  • 539 Views
  • 2 replies
  • 0 likes