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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Resolved! Refer a friend

HiiI refer a friend in starting of april, its been three months i didn't get the discount of $50. This is the policy that in 90days everyone get their discount and this amount will be reduced from account. Please check it out and provide my discount....

Resolved! Can't send out text messages but can receive - Fido

Hi,    I just got my Fido contract on February 4th on a Samsung A8 and while I can receive texts, I have never been able to send out any. I have gone through forums and tried checking the message center number - it's +15149931123 as I believe it shou...

mjaysworld by I'm a participant level 2
  • 4463 Views
  • 5 replies
  • 0 likes

Resolved! Roaming Charges

Hello, I'm traveling to France. I switched my phone to the airplane mode before leaving Toronto.  Upon arriving in Paris, I opened my phone to use the Internet. Suddenly, I received an SMS saying "Welcome abroad! You've got a Fido Roaming....". It sa...

whitney99 by I'm a contributor level 1
  • 3450 Views
  • 6 replies
  • 0 likes

Resolved! Long distance waiving charges

Hi, I saw some posts but it is not clear to me the long distance waiving being done so here is my question: I'm in Canada and I have a post paid plan. If I call another country: (i.e. Brazil, Spain), will those long distance fees be waived?  Thanks!

Ogeid85 by I'm a contributor level 1
  • 5080 Views
  • 10 replies
  • 0 likes