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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
misleading from beginning to the recent bonus offering
I have to make a complaint about the MISLEADING "exclusive offers" to me as a new customer. My first bill occurred $70 data fee for a ver limited texts sent out in the U.S.. When I called to solve the problem and was told they can take half charge of...
Billing address was changed after service interruptions last Friday Jul 8th
I checked my account online. I selected Account Profile and select my mobile account tab. However, I saw my billing address is now default to '107 12th Ave W, Vancouver BC V5Y1T6'. (I am in Toronto) Is this another system glitch affected by last...
Worst service when you want to cancel your service
I was trying to port out my number from Fido to other service provider, and received a port out message from Fido saying if you don't response the port out request within 90 minutes. The request will be rejected. But it is not what has happend. When ...
Requesting a compassionate discount from extra long distance call charge
I am using a Fido phone with 1500 min add-on long-distance calls to Bangladesh. I arrived in Canada in Feb 2022. My dad, as a cancer patient, was admitted to a hospital for his treatment (May-June 2022). Therefore, I had to contact my friends and re...
Circle Calling is really Half A Cicle Calling
My son went to University out of town. Because his phone plan was on my account and I had Canada wide plan with Circle Calling, I believed that he and I could call each other without additional charges. Boy was I wrong. Once my first bill arrived tha...
