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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bad experience with customer care live agent from PEI
I had to end chat after one hour chatting with live agent Sukhreep from PEI, he is so slow to respond and not able to understand client's request. He just needs more training to be able to work as a live agent.
Fido store worker scammed me.
I got a home internet connection today from the bloor-yonge fido store. The Indian woman at the fido store lied to me. She said it was 45$ per month. But when i reached home i saw that its 90$. I am student and i cant afford to pay it. She blatantly ...
Do whats best
Black friday deals is all about getting new customers and fido let me down not match pricing what koodo did. 17 years with fido went to garbage lol . The thing i dont get how smaller companies attract customers and fido still pushing high plans . Cal...
Resolved! Enough!
I've been calling for a few days now and each time after waiting on the phone over hrs someone finally picks up "JUST TO HANG UP" on me. When I finally got to talk to someone and get transfered to the retention team during our talk I get hanged up ag...
False Promise on Plan Deal
When I contacted Fido live chat, the representative made two offers: 1. changing my current plan but apply $25 credit for 12 months; 2. add additional data usage for 15 months. However, when the bill came out, there is no credits applied and actually...
