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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! $100 Amazon gift card

Hello! I purchased an internet plan that was supposed to include getting a $100 amazon gift card. When and how will I receive the card?

Nel6 by I'm a Participant Level 2
  • 3525 Views
  • 11 replies
  • 1 likes

Plan change retains Monthly Bill Credits?

Currently on $45 for 4GB planCurrently there is $45 for 9GB offer available Current plan has couple of credits applied for new phone from CostcoCredit: Mobile Plan - 24 months ($10)Credit: Payment Program Promotion ($40 I think) It shows following wh...

JungJunKim by I'm a Participant Level 1
  • 1231 Views
  • 1 replies
  • 0 likes

Porting number from freedom to fido

Can someone help me with porting my number? I got my Fido sim, and I am trying to activate the number by calling the customer care and the wait time just to activate my number is insane.

sanjureji by I'm a Participant Level 1
  • 479 Views
  • 1 replies
  • 0 likes

Data network outage

Earlier toady my 4g and data service temporarily stopped working for 25min. Data is important because I have customers that contact me. Long story short I lost a sale. Tried contacting fido only to be told the wait is an hour long. Tried finding a co...

Chris_G by I'm a Participant Level 2
  • 291 Views
  • 1 replies
  • 0 likes