General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Received email of a new account opened

I have recieved an email saying an account ending with 6499 has been opened under my name. Please get the account closed as I have not opened any account under my name. @Mod

Cyber Monday deal "technical issues"

Custtomer support won't help me get this deal. They're only comment is to send me the link to the deal.... There is no link, it was an exclusive offer for me. Incredibly frustrating.

Worst Service Ever

The worst customer service ever, if you call them you will have to wait for 2 hours, the reps are not good and alwasy will give you fake promises and their last answer will be our hands are tight. Will never recommed to anyone