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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24165 Views
  • 0 replies
  • 8 likes

Resolved! Lost my sim card

hello... I lost my sim card. I went in a store and was given a new sim card and asked to update the sim card. Would I be using the same sim card number as the old one when I update it? 

Ojawara1 by I'm a participant level 1
  • 1459 Views
  • 1 replies
  • 0 likes

Number you have called is not assigned

I used to call my mom whos in india during the initial days mu calls used to connect but far the past three days when im trying to call my mom or anyone i get this msg number you have called is not assigned I would kindly like to know a solution for ...

Thanks Beatrice

Thanks Beatrice who helped me with refunding for fido serivce. You are the best specialist.

Ruby45 by I'm a participant level 1
  • 604 Views
  • 1 replies
  • 2 likes

Customer Service

I had a good customer service experience with fido representative Disha. she is very patient and attended to all my queries diligently. This is a plus for me with fido. Thumbs Up

not at all satisfied with fido customer service

since 6 december i have been calling fido for my esim card , i visitied the fido store in STC for my esim but he said it is not available and dont know when it will be available , i visited the store 4 time a week but the sim was not available eventu...

Narayans561 by I'm a participant level 1
  • 964 Views
  • 1 replies
  • 0 likes