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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Great service getting new deal
Customer care agent had great patience, good understanding, great communication skills. She gave me and wife and very good deal for iphone 12 pro. I really appreciate her efforts and talking to me for like 3 hours to get this done, even if her shifts...
$150 GC not received after almost 3 months
Not sure where to direct this post, but I signed up for Fido internet on labour day weekend and still I have not received any email about my $150 giftcard. I already called once and was told that they had to put in a manual request, but that was seve...
New phone is going to be sent to old address.
I changed my billing address yesterday, and i ordered a new phone after i checked the address was changed.Also i checked the new address when i confirm my order.But i got a confirmation email and there was an old address.Can you please do something?I...
Resolved! Change time of ringing before going to voice mail on
hello ! how can i change time of ringing before going to voice mail on my Huawei P30 lite cell phone. and is this possible ?
Resolved! Fido Overchaged for November
Hi, I have gone through my bill and I noticed that I was overcharged for the month of November? please how can I talk to a representative to look into it? Thanks
