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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Booth
I went to the Fido booth to try and change my plan. Then, the person litterally said go call customer service, 0 help from that person... I know that you can you can change your plan at a booth but this person did not want to do anything. What a grea...
Change Community Forum Username
I made the mistake of entering a jumble of letters as my username because I didn't know there wasn't another page after it when registering. Can someone help me change my community forum username to a proper name please.
Monthly Fees- Service Restoral (Temporary Suspension)
I suspended my Fido mobile bill for 2 months before leave Canada for 2 months.After 2 months, there is a 'Monthly Fees- Service Restoral' record on my first bill. How do you calculate this fee? According to my calculations, 1.45$ is charched per work...
I accidentally ordered a phone upgrade.
I accidentally ordered a phone upgrade.I just placed an order to upgrade to the iPhone 15 Pro Max 256GB. Could you please cancel it for me?I would really appreciate your help.
Fake Fido promotion offered by call
Hi,we received a call 3 days before claiming to be from Fido marketing team offering Us some good promotional plans to get us back to Fido. They had all our account details including the credit card's last 4 digits we used last time and the last 3 di...
