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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24012 Views
  • 0 replies
  • 8 likes

Resolved! Connecting Families Discount (NOT AT FIDO ????)

Connecting Families Discount IS NOT OFFERED AT FIDOWAKE UP FIDO !!!  sister ROGERS OFFERS IT !!! PLUS every other company is offering this government program to seniors (If your a senior you need to apply for it and GOVT will send you a discount code...

Fido707 by I'm a participant level 1
  • 725 Views
  • 1 replies
  • 0 likes

Resolved! Suspended account

Please I am a refugee. My Fido Account has been suspended. I am a refugee my money has not yet drop .please immediately my money drop I will make full payment please.

2e by I'm a participant level 1
  • 738 Views
  • 1 replies
  • 0 likes

Resolved! Account Cancellation from Abroad

Hey Fido, i am a Fido user and i want to cancel my current Fido account as i have left Canada for good and am abroad and i am unable to cancel my account via calling customer support services. And I also need to pay a bill of 435 cad and my credit ca...

Adithya27 by I'm a participant level 1
  • 670 Views
  • 1 replies
  • 1 likes

Resolved! Over charge on my account

Hello, I was charged for the Canada-wide calling 2 times, while I have a Canada-wide unlimited calling plan. I have been complaining for around 1.2 months and they (the customer support team and tech team ) created 7-9 tickets about the issue and tol...