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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

Resolved! Please add Call Control

Hi Fido Community Any news when Fido adding call control so phishing calls stop leaving messages and control these robo calls I have to keep on blocking at least 7x everyday 

jmarci65 by I'm a participant level 3
  • 10265 Views
  • 15 replies
  • 12 likes

Transfert prépayé à mensuel

En mars, j'ai transféré de prépayé à un forfait mensuel. On me dit à ce moment-là que le temps d'antenne restant (qui est entre 65 et 70$) va être transféré automatiquement au post-payé. Voilà qu'après 5 mois, beaucoup de patience et plusieurs appels...

Johanne921 by I'm a participant level 1
  • 323 Views
  • 1 replies
  • 0 likes

Voice mail 1-587-737-0210

I received a call from an unknown number which I don't pickup; expecting it to go to voicemail. The number above showed up on my screen.  I tried to access my voicemail the usual way and at pressing "1" , this "RCI_F" comes up. Is this legit?  Have m...

DL79 by I'm a contributor level 1
  • 44286 Views
  • 37 replies
  • 3 likes

Free roaming to the US

I'm noticing other plans (Freedom mobile, Public Mobile) are offering competitive plans that include US roaming at no extra charge. Currently with Fido,  paying $12/ day if I cross the border.  Would be lovely to see this added in to current plans.  ...

Khuinink1 by I'm a participant level 1
  • 485 Views
  • 1 replies
  • 0 likes

Resolved! I was told that there would be no activation fee

I chose fido over virgin cause its store was closer to my plcae and they told me that even the activation fee would be waived. The extra money i had to pay for the first month only must be 2-5$ they said. I paid my bill on 18th sept which was due 19t...

Strazci by I'm a participant level 1
  • 1422 Views
  • 3 replies
  • 0 likes