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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Horrible customer service giving me all wrong information
I called fido customer service asking about a phone I purchased online return earlier today. The guy on the phone first asked me if I purchased online or in store and I told him it was deliveried to my home so it was online. He told me I can either r...
Fido's Insecurity and Poor Customer Service – A Disappointing Experience
Unfortunately, I am extremely disappointed with Fido due to how insecure their system is. I was scammed, and the scammer had already gained access to my Fido account, including my phone number and personal information. They even placed an order on my...
Resolved! Worst Customer Service Ever!
Rogers/ Fido need to stop scamming Customers with this **bleep** so call non use Roaming charges they can't even explain ...Stop charging customer & blaming WhatApps for your ongoing criminal activities. Customer service waiting time beyond 3hrs ri...
Resolved! FIDO WEB MAIL
Fido webmailAnyone know the address to log into my @fido.ca email account? Can’t seem to find it any more but I still get email to text on my phone, so I know mail is still going there.It used to be something like webmail.fido.ca/login.php
Black Friday discount (bill credit) not applied
I bought the iPhone 16 in Black Friday with the $22 bill credit in the entry plan as shown in these pictures: But now my bill is showing the full price of $48.38 and when contacting the Fido Chat support I was told that they couldn't help ???Did some...
