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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Certain Fido phone plans (e.g, retention/winback) immune to getting price increases?
Getting different messages from different reps - can someone please clarify if certain Fido phone plans (e.g., retention/winback) are not subjected to price increases? Thanks!
Being billed but phone shut off
Would LOVE to know what all the new charges are for on my cancelled account. Fido won't let me contact them.
What does "Term: 2 year financing term" indicate
I was going to change my plan, but I'm hesitating now because it states there is a 2-year financing term. Does that mean this plan locks me into a 2-year contract with Fido even though I'm not financing a device? OR does it mean this plan is compat...
Re: Tracking Order
Hi! Was wondering how many days for Fido to process an in-store pick up order? It's been days since I've placed an order and no "ready for pickup" email yet. I badly need the phone as I need it for work. Thank you!
Resolved! Getting a new number
Hi I want to change my phone number. Does every thing remains the same, like will my contact list be deleted or keep as it is and will my conversations on chats be deleted. Rhanks
