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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! International text message
Texting international is not working. Tried two ways:First: adding + sign and country code and phone number. 2nd way: 011 then country code and phone number. I don't see my message sending or being delivered.
Resolved! I would like to know when I changing my cell phone number do I get the same plane I have now
I would like to know wI would like to know when I changing my cell phone number do I get the same plane I have now ?
The most horrendous support
Never in my life have I had so many problems with any company on the phone. I've been lied to, made to be on the phone 3 times in a day being assured it was going to work, been on the phone for 4-5 hours, talked over, been talked down to, treated rud...
Resolved! Second line not showing in My Account
I added a second line through a promotion presented on My Account in November 2024, but I still can't see it anywhere in My Account. Multiple customer service reps told me they can see the second line on their end and I should be able to see it in My...
Educate
I’ve had a really bad experience with customer service. A month ago, I switched from Virgin to Fido, and I wanted to add my wife to my account. The agent I spoke to said, “I’ve set everything up, call in a few days to activate your wife’s E-SIM card....
