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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Missed payment no informated
Hello, in August 2022 I had a cellular plan for less than a month, I closed this account and went to a Fido store to check how much I had to pay and they told me that I did not have to pay anything, I never received any emails or calls from Fido. On ...
Downgrade fee
I changed my plan after financing a new phone which was a special offer through Fido. It's the same Data, Talk and Text but was a cheaper amount per month. I'm now being charged a huge downgrade fee and want to know if it's possible to still finance ...
FIDO Pathetic Customer Service/Supervisor
Today I called Fido and spoke to the customer service with my request. My request was for fido perks. Today in Fido perk there was stuffed cheesy bread. I received the email from Fido at 8:01 AM MST. I opened the email at that point and checked the o...
Resolved! I think my canadian number is hacked
I suspect that my number is hacked since I gave away my email address & phone #. I started getting calls shortly from random numbers. I blocked them Or ignored. I wanted to kno if i could do get other masked numbers but forward when calls come to 4...
Resolved! Question regarding fido plan
Actually,there are 1000 minutes for international calling included in my plan and i have used only 587. But they put long distances charges of $38.25 in my bill payment so please tell me what i have to do right now.
