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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! using wireless home phone in the United States
We have the Fido wireless home phone (VTE device), which offers long-distance to the United States? Does anybody know: if I took my device with me to the US, would it work (via Fido partner telco there)?
Offers not applied in the system as advertised
I opened two phone accounts on Black Friday last year and was promised a discount of $15 per plan for 24 months. Well, I received my first bill today and was shocked to see only a discount of $5-6 applied for the last two months. Spoke with customer ...
Resolved! Trackers
So I am a bit of a tech nerd who's unfortunately been the victim of auto theft. I also spend a fair bit of time on Wish.com and their products are usually described and explained enough to me to make an informed decision. That being said I ordered on...
delivery reports
I switched from Telus to Fido. When I was on Telus I would get delivery reports to whom ever I send a text to. Does not matter which network. Now under Fido I only get delivery reports back from people on Rogers or Fido network. How can I get deli...
Resolved! where did live chat go?
i don't have live chat anywhere when i am logged into my account. i have gone through every single page and it is simply not there. it used to be there before the recent re-design.
