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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! using wireless home phone in the United States

We have the Fido wireless home phone (VTE device), which offers long-distance to the United States?  Does anybody know: if I took my device with me to the US, would it work (via Fido partner telco there)?  

ydd by I'm a Participant Level 1
  • 352 Views
  • 1 replies
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Offers not applied in the system as advertised

I opened two phone accounts on Black Friday last year and was promised a discount of $15 per plan for 24 months. Well, I received my first bill today and was shocked to see only a discount of $5-6 applied for the last two months. Spoke with customer ...

systemx by I'm a Participant Level 2
  • 847 Views
  • 5 replies
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Resolved! Trackers

So I am a bit of a tech nerd who's unfortunately been the victim of auto theft. I also spend a fair bit of time on Wish.com and their products are usually described and explained enough to me to make an informed decision. That being said I ordered on...

Cae89 by I'm a Participant Level 2
  • 554 Views
  • 1 replies
  • 0 likes

delivery reports

I switched from Telus to Fido.  When I was on Telus I would get delivery reports to whom ever I send a text to. Does not matter which network.  Now under Fido I only get delivery reports back from people on Rogers or Fido network.  How can I get deli...

dhill by I'm a Participant Level 1
  • 243 Views
  • 1 replies
  • 0 likes

Resolved! where did live chat go?

i don't have live chat anywhere when i am logged into my account. i have gone through every single page and it is simply not there. it used to be there before the recent re-design.      

robertb by I'm a Contributor Level 2
  • 2544 Views
  • 4 replies
  • 0 likes