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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How to contact an agent
Hi all, Can you tell me how I can contact an agent. I have tried contact them for over 24 hours through a phone, social media but it looks impossible. Thank you.
Porting out one BYOD number
Hi, Just a quick one in regards to the above question. I have 2 lines in my BYOD account with you guys and I wish to port out the primary one. Would it affect the other line? Will it automatically cancel the primary one once it is ported out and the ...
Wifi calling error
Hello, please help me enabling wifi calling on my account. I've been 2 hours with 3 reps and every time they transfer me to nowhere (one even told me to phone a number, it was Rogers support line. They could not help me). I receive this error when ...
Resolved! How do I cancel, delete, or close my account?
Hi, I'm just wondering how can I cancel my plan or contract. Any help is appreciated!
where to complain
Hi I want to make a complaint against a Chinese-speaking agent over the phone very seriously. 1. I asked about the plan for my two lines because they cost the same but give different numbers of gigabytes and international calling minutes. He, in...
