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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23577 Views
  • 0 replies
  • 8 likes

Where is my new device?

Hi  I placed an order to upgrade my device on Aug 4th. Normally when upgrading my device I recieve an email confirmation of the order and account changes that were just made. 1) I did not recieve a confirmation of the order. Therefore I thought that ...

Resolved! Fido being generous?

I received a text from fido saying they're giving back $90 and was going to do an etransfer. Anyone else get this or is it spam

Shirley8 by I'm a participant level 1
  • 698 Views
  • 2 replies
  • 3 likes

Rebate scam

Assuming this message linking you to a site to obtain your outage refund is a scam as surely this would be direct to account. Perhaps a warning message should be sent out?   FlDO NEWS*We value your assistance, Customers. Each of our clients receives ...

RBMTL by I'm a participant level 1
  • 1127 Views
  • 3 replies
  • 0 likes

Email

I just recently added another line to my account for my mom and I was asked for her name and current phone number. Fido sent her an email with the plan details and I'm wondering how they got her email? I chatted with someone and all they kept telling...

Beatrice0620 by I'm a participant level 2
  • 487 Views
  • 2 replies
  • 0 likes