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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24196 Views
  • 0 replies
  • 8 likes

Resolved! $15 Discount

Hi, I have an issue regarding a promotion not being applied to my monthly bill. I have 2 lines and each costs $35/month. When I made the changes to my account online on November 2022, it says that if I complete the transaction, a $15 discount will be...

NPR by I'm a participant level 3
  • 2091 Views
  • 3 replies
  • 0 likes

Special greeting - voicemail

How do I switch between my normal greeting and special greeting? Also, is there a way to get back and old recording i accidentally deleted? Thanks!

icebeh by I'm a participant level 1
  • 7488 Views
  • 6 replies
  • 1 likes

Samsung Z fold 4 ripoff

i bought that phone thinking i would have a monthly fee normal but fido is asking a flex balance of 1400 $ and a 1400$ cash down It was clearly written 0$ cash down before i clicked on the link But they made me sign a contract and everything Now i ha...

theoneakta by I'm a participant level 1
  • 965 Views
  • 1 replies
  • 0 likes

Resolved! Roaming

When in the UK, I turn off all parameters on my cell phone and use my UK phone. However I do need to charge the phone on extended stays. When plugging in the charger Fido automatically contacts me with charges for roaming even though everything is tu...

Peterannoyed by I'm a participant level 1
  • 1627 Views
  • 1 replies
  • 1 likes