OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
My voicemail went French on me
I logged into my Voicemail one day and it was suddenly french. Id like it switched back to English please.
Worst Customer Service Experience
I had the worst customer service that I experienced. I called the Fido Customer Service couple of times for one particular problem. Firstly my account was not set up correctly and then I never received my bills and secondly I was misadvised by the cu...
Resolved! Poor Customer Service
Is there an email or number to call to report poor customer service? I had a terrible experience at the Fido kiosk at the Cataraqui Town Centre. I left and purchased a new phone elsewhere. Is it even worth my time reporting the incident? I'm not sur...
PHONE NOT WORKING AFTER CHANGING MY NUMBER
I Just change my phone number on Fido webpage. I received the SMS confirming the new number, but after that I am not able to make any call or receive SMS, even the 611 is not working. On Fido webpage my balance is showing 0 even though I had some val...
Fido error 69
This message appearing after attempting to send sms message...How do I remedy this?
