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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Inappropriate charges in bill
Fido has been degrading its value over the last couple of years. It is my fourth year with Fido, they added charges which was a systematic error from Fido's side, and they did not adjust it. It's just a few CAD$ of conflict, but they wasted around 2 ...
Resolved! how to change my username/display name on the Community Forum?
Hi, How to change my username/display name on the community forum? it is currently set as "hjgfjh". Thank you. Ali
Resolved! Plan changed without consent by customer service agent
On Black Friday deal on November 26, 2022 I ported my 2 numbers from Virgin Plus to Fido.In Calgary, AlbertaPlease see the Detail Below Device#1 iPhone 14 Plus 256gb for $49.94/moLine#1 $40 plan with 25gb Data + Free 1000 min LD calls Device#2 iPhone...
Fido ROAM in the Yukon
I just arrived in the Yukon for a work trip and am surprised to find my data isn't working. I've read the forum posts on roaming and understand that Fido/Rogers don't have cell phone towers here, so my phone is on roam. What I can't figure out is whe...
Resolved! Unable to Suspend Fido Account for 2 weeks
Hi Folks, Just got off the phone with representative and i was requesting them to put my phone on suspension for 2 weeks due to some travel plans but the guys was not able to do that because i was those 2 weeks(falling in the middle of the billing cy...
