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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Roaming fee
I recently paid 15.00 plan for US calling. I did not realize that I could not call Canada (home) on this plan. I have now been charged Roaming. On hold for 6 hours and another 3 hours to try and get a solution for charges to be waived as it was an h...
Final Bill .... Wastage of vital time to get hold of someone from Fido
Hi,I canceled my services on Dec 28, 2022 - one day after my billing cycle ended.I received a bill of $120.01 with a due date of Jan 10th, 2023.Upon calling the pathetic customer service of Fido (which was one of the reasons that I switched over from...
Roaming bill
I'm used to roaming for one day!Buy billing in the used for 2 days...Just fido's mistake..?
Resolved! Can I put my plan on hold?
I am leaving the country for a few months and I will not be using my phone plan and I think my money would be going to no good use for those months so I was wondering if I could put my plan on hold until I return to Canada.
Resolved! Vacation Service Suspension
I called Fido in early April to tell them that I was going overseas and would be shutting my phone off on April 07 and turning the phone back on when I returned to Canada on May 17. They said that the billing period was passed and they could not do ...
