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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
can't access to billing details - online support can't help either
I need to see my past few months' bill break down as I'm concerining there might be incorrect charges. I can only see the total bill amount but never have access to billing details.When I go to "View and Manage Bill" I get the message of "Thanks for...
Resolved! Fido account suspended
My fido account got suspended but I made all my due payment however it shows my credit limit is over than basic so please let me know what I need to do. @Fido
Received international charges with bill
Hi Fido i am seeking help here. i received a bill of $140 which is quite huge and i updated my plan and i am not sure why i received these as i believe it is a technical issue. I request to wave off $99 which is related to international calling. i wi...
Resolved! Fido uses my minutes to receive a call.
Fido was too expensive for the plan, 60 per month for 6GB and unlimited texts with some minutes maybe 300 I don't remember so I reduced my outgoings by going to a 20-dollar plan were I buy credit from the store to top up each month.a few days ago I g...
bring a friend and get a free month
Hello, I recommended to my friends to buy your operator, but for some reason, the employee refused to fill me in as the person who recommended and participate in your "bring a friend and get a free month" promotion. Is it possible to change something...
