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Rags1

I have a $50 plan with a $15 dollar discount so $35 a month. Signed up for service on November 15th. The first invoice/bill is until the middle of January which is fine. But what's not fine is not putting the full $15 dollar discount on until my Janu...

Rags1

So frustrating and way to articulate the situation. They can generate two months in advance, or in your case a month and a half but not give the full credit that you were promised. Disgusting.

Rags1

That's exactly what they do! But it's not right and it should be illegal. Because they promised $15 off per month per Bill. Their excuse was and it is so terrible. Well we only give a total of $15 per invoice so they snuck 2 bills on there. Disgusti...

Rags1

It could be for a partial month of service, but that was not the case with me. They gave me some stupid line that you can only get a maximum of a $15 discount for invoice but they snuck 2 bills on there. That was their justification they eventually d...

Rags1

Yep that's a really good point. They make up some excuse that they can only get $15 off per invoice well there are two bills on an invoice and they refuse to get $15 off for each full bill which is false advertising and disgusting.

Rags1

That is so disgusting and beyond. I don't know if you have the time but if you do keep calling them ask for retention because this is not right that this is happening to another person. You were promised something and instead gotten something else. A...

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$15 dollar discount

Re: Over charged on first bill

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Re: $15 dollar discount