General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Suspended, but still being charged

I've suspended my account for 6 months back in May and got "Account Change Confirmation" email starting from July 09, but still being charged, any help would be appreciated.

asdf23f33 by I'm a Participant Level 1
  • 390 Views
  • 1 replies
  • 0 likes

Information about prize

I won LG TV contest in June, have not received the TV yet. Can anyone update how long does it take . Regards,Gurpreet Singh  

Screenshot_20210803-214740_Chrome.jpg
Garrybhullar by I'm a Participant Level 2
  • 545 Views
  • 2 replies
  • 0 likes

Cannot change to online billing

Hi, hope someone could help me. I'm trying to change my billing preference to email but there's no option to switch to online billing in my account.  

Screen Shot 2021-08-26 at 10.43.12 AM.png
nri by I'm a Participant Level 1
  • 289 Views
  • 1 replies
  • 0 likes

Resolved! Change my phone number

hi there i wanna change my number can you please di it for me thanks    

navd by I'm a Participant Level 1
  • 22045 Views
  • 11 replies
  • 0 likes