Hello, I would like to file a complaint against a recent chat with a customer service specialist.
Thank you for your reply. I can’t seem to find the page you were suggesting. When I clicked on the methods en error occurred.
Hey @Nika_4632 !
We're sorry to learn that you were not satisfied with your recent experience with customer service.
Your comments are very important, so we encourage you to reach out through any of the methods listed here, so a specialist can look into who you spoke with and send your feedback over for review.
The link you provided does not work.
Hey @Nika_4632, Alex here!
I'm really sorry to hear about your experience, you certainly shouldn't have to speak with someone who's rude and disrespectful, that's not what we want your experience to be when speaking with us. We also definitely wouldn't want to see you leave to another provider because of this experience.
I've gone ahead and sent you a private message here on the community, feel free to get back to us and we'll be happy to help.