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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Are incoming calls part of daytime minutes?
Hi my plan is Bring Your Own Phone Plan $40.00 which I have 500min per month. Does it include incoming calls as well? I just paid a lot of extra usages because no one ever told me that. I always though that 500 min were for outcoming calls..
I got 345$ of extra chage on calling minute , last month's bill
I have 500 minutes of anytime call and unlimited on EW,So it means I over about 700 minutes? I don't think that is possible and why there was no announcement before I over that much.So the total amount I have to pay is $463.30, I paid $400 first if i...
Fido cheat on purchasing mobile plans
When I arrived in Hamilton, I went to Wirelesswave and TBooth. I found a lot of Fido tricks:1. When you tell them "I want to have a Bell or Rogers mobile number", they will "follow" your requirement. Then after 30 minutes, when you ask "which company...
Account Suspension extension
Hello,I had initially suspended my account for 12 months since I was going back home. However my trip had to extended by a couple of months. Can I extend the suspension? And for how long and how to do so?
Why is the device price higher than promised?
It's so very difficult to connect to customer service by phone. I tried live chat, but that also doesn't work. It's so uncomfortable. Two lines of cellphones on fido for Black Friday deal. It was said that the device cost was $ 20 per month with th...
