Changing my personal information without my consent

[ankurmalhotra89]

I would give a poor rating to the Fido customer support and the supervisory team 

She could not provide the resolution to my issue and apart from that she told me that she doesnt know how to escalate an issue through a written means. I asked her if she is aware of any Nodal or appellate team email address , she said no.

My complaint number : C184686364

My issue: My address was changed without my consent and i have received the bill with an incorrect address. This is totally unethical and going wrong on the PI part 

[FidoNajat]

Hey @ankurmalhotra89! We're sorry to read about your experience with our customer service. That's certainly not the way we want you to feel!
You can contact us through one of our channels and we'll be happy to help you.