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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
A strange account was added into my user
Hi there!My case is very complicated. I contacted Fido 4 times but nobody could help me handle this case. A strange account and phone number were added into my user. After that, my D.OB was changed. Now I want to remove that account from mine. Who sh...
Live chat not working - "Outside business hours"
Anyone getting this issue? Logged in at normal business hours trying to access the live chat and have been receiving this message for a week (January 2023)"Thanks for contacting us. Sorry, but you’ve reached us outside of our regular business hours. ...
Resolved! Missed calls from people who never called me
This is not the first time it happened but the frequency is going up recently. This afternoon at 2:37 and 6:13 I got two missed calls from numbers I don’t recognize and I called back later and they said they never called me. It happened a couple week...
Wrong bill
I have a strange part in the bill.Fido Roam - International CD$15I want to know what this is.
How to contact CCTS, I have question regarding discounts
I have an agreement, with account change confirmation number #A1B7C4D7E7F2G1H4I4J2,Which says specifically that I'll get 10 dollars discount every month. But did not receive for the Feb 2023 bill.Called Fido twice, and they are repeating the same sto...
