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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Overcharged
I was out of the country in December and used roaming for 3 days. An extra $45 was on my January bill. I paid it happily. I get an email saying my February bill is ready and behold another charge of $45 for roaming fees were on it. I never went anywh...
February Bill
I received my February bill indicating an additional $30 for roaming. This must be a mistake for the reason that, my Canadian sim card is in a mobile whcih I am currently not using. At present, I am in Spain since Jan/12/23 and I am using another mob...
Resolved! Unlock Galaxy S7 phone
Just got off the life chat with fido. After many transfering, rogers said the IMEI of the phone is not assosiated with Fido or Rogers.Its registered in my account. What the hell?I need to unlock this phone asap
Resolved! Porting a phone line to another carrier from account with two lines
I currently have two lines under my account. However, if an external phone carrier (Rogers or non-Rogers) ports one number out with the other number still being with Fido, will my account close abruptly? Or will I still have my Fido account in place ...
Resolved! Texting from/to Japan (Fido Prepaid)
Hello, I have Fido Prepaid account and I am planinng to stay in Japan for a while. Can I get text message sent to this phone from Canada in Japan?And I I send text message to Canada from there using this phone? Thank you in adavance. Ryo
