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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24046 Views
  • 0 replies
  • 8 likes

Pay

Hello, we are from Ukraine and recently bought a Fido SIM card with a tariff of 60 dollars, and now it came from a hang-up that we need to pay 210 dollars, why is it so much (there are two of us)  

Sasha9991 by I'm a participant level 1
  • 975 Views
  • 2 replies
  • 0 likes

text messaging

I have always been able to receive all texts messages and not require data or wifi connection.A few days ago this changed and now I have to be on data or wifi to receive text messages from other androids.How do I fix this?

BSutherland by I'm a participant level 1
  • 743 Views
  • 1 replies
  • 0 likes

Resolved! $15 Discount

Hi, I have an issue regarding a promotion not being applied to my monthly bill. I have 2 lines and each costs $35/month. When I made the changes to my account online on November 2022, it says that if I complete the transaction, a $15 discount will be...

NPR by I'm a participant level 3
  • 1786 Views
  • 3 replies
  • 0 likes

Special greeting - voicemail

How do I switch between my normal greeting and special greeting? Also, is there a way to get back and old recording i accidentally deleted? Thanks!

icebeh by I'm a participant level 1
  • 6720 Views
  • 6 replies
  • 1 likes

Samsung Z fold 4 ripoff

i bought that phone thinking i would have a monthly fee normal but fido is asking a flex balance of 1400 $ and a 1400$ cash down It was clearly written 0$ cash down before i clicked on the link But they made me sign a contract and everything Now i ha...

theoneakta by I'm a participant level 1
  • 837 Views
  • 1 replies
  • 0 likes