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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23981 Views
  • 0 replies
  • 8 likes

Resolved! Phone number change online

Is there a way to change my phone number online? If so can someone help me how? If not can I go in? I need to change it asap!  

Alicia93 by I'm a participant level 1
  • 44288 Views
  • 57 replies
  • 1 likes

Roaming fee

I recently paid 15.00 plan for US calling. I did not realize that I could not call Canada (home) on this plan. I have now been charged Roaming.  On hold for 6 hours and another 3 hours to try and get a solution for charges to be waived as it was an h...

Sherri123 by I'm a participant level 3
  • 4406 Views
  • 14 replies
  • 0 likes

Roaming bill

I'm used to roaming for one day!Buy billing in the used for 2 days...Just fido's mistake..? 

Orang by I'm a participant level 1
  • 532 Views
  • 1 replies
  • 0 likes