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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Changing plan
There is a data plan for $10 less a month and double the data I am currently getting. Can I switch to that plan even though I'm 6 months into a 2 year contract?
Customer service representative compliant
I want to file a compliant to a customer service representative whose first name is Gurminder, he stated several times "It means I'm here, So stay connected patiently.", "and I said stay connected patiently. May I know if you received that message?"...
Fido refund hasn't been Received
How long does it takes for a refund amount to be credited to the bank account?!. My down payment for an cancelled phone order hasn't arrived yet in my bank account after 4 days. How long should I wait for to get the refund??..
Forwarding to another number that may be roaming while travelling OS.
My husband and I will be travelling internationally soon for a period of 1 month. We both have businesses and so need to be able to receive calls, but would prefer to avoid having to duplicate the $15 a day fee to roam while OS. My question is: am I ...
Resolved! Changing ownership of Fido phone account
Hello, Under my mobile account are 2 cell phone numbers - my son's mobile number and my mobile number. Now that my son is 18 years old, I would like him to open a new, separate account under his own name with his own account number so he can take ove...
