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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Got charged Fido Roam even when iPhones' Data Roaming was off
My family of 4 is in Japan we didn't want to data Roam while in Japan but still wanted the option of making a call on emegencies. So we turned off Data Roaming on our iPhones. We connected to a free Wifi upon arrival, but the Wifi's flakey so one of ...
Resolved! Fido verification code from 650-6
What are those verification codes for? I think someone was trying to access my account since I have never requested those codes. I just received a SMS from 650-6 with 4 digit code which were called "Your fido verification code". Thanks.
Fido still trying to bill me
I began my canncelation process back in November and it took a month to finally see the account show the line as canceled. Since that very day I removed auto payments. This week I'm still getting an email to charge me again. I had faith that as the a...
Resolved! Freeze Fido account online
Is it possible to freeze my account online while I'm away and stuck in another country
Taking a pre-owned phone with fido payment program affect my current plan?
Hi,I have a subsidized phone plan for 12 months as I am new immigrant in Canada. I saw the option to buy a pre-owned phone from Fido with the Fido Payment Program at a good discount with monthly bill credits.My question is if I purchase a phone with ...
