Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! how to block long distance calling
Hi, Is there is a way where long distance calling can be blocked from Fido so that children do not click on the number in the contact list and make long distance calls? thanks
Not friendly customer service agent
I bought my second phone through fido and at the time of set-up the agent made a mistake that I was not aware of. When I tried to contact using online chat, the agent named Harmanbir from Prince Edward Island was very rude with comments questioning m...
Getting charged for overseas call !!!
I got charged with 80 dollars for calling Australia. But, when I purchased the phone plan from Fido, I ask whether calling Australia was free, the Sales said Yes and told me that there was a 1000mins limit in total. But, now I got charged as it was a...
Resolved! Free Tablet Offer Warning
Warning to all. I just fell for it. The free tablet for two years for only $10??I found it was not not the case. I ordered it and found it was not for me anyway and sent it straight back well within the 15 days. Now I have been charged $42. I just ph...
Resolved! New sim card cannot be updated
Was trying to use different browsers to update my sim card and got same message "something went wrong on our end, please try again later", not quite sure if my sim card has issues or Fido's website has problem, please help
