OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Involuntary roaming charge
Currently, I'm traveling in east Asia. I understand there is a $14/day charge for roaming. So I turned off the roaming on my iPhone when I didn't want to use data. During my last billing cycle, I knew I only turn it on twice. Once for trying to call ...
Add a line discount after first bill only?
Hello, I just recieved my first bill and I can see my device discount but I'm not seeing a discount for my "add a line". The discount was for the $10 off the $45 plan (for a total of $35 per month). I called in and was told the discount will be on th...
Cant find number
Hi, I need the fraud line number to contact Mark at a certain extension because the number I was given was wrong. I cannot acces my account online for no reason at all.
Delivery driver's calls go straight to voicemail
Hi, When the delivery driver from Save on Foods calls to notify me that she has arrived my phone doesn't ring. It goes directly to voicemail. The call also isn't listed in the call history. I am in unable to call her back. It only happens with Save o...
Bill
How long will I have to be paying monthly bill of $50?I was told after three month that I'm free to use the line within having to pay huge fees monthly. if I'm no longer interested in the sim, how do I deactivate the sim?
