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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Paying for the wrong account
I recently bought a new phone, and sim card, along with starting a new account through fido. FOor the past 4 months i've been paying for my old account which is inactive, leaving my new account in the negative, and with no service. Will Fido reimburs...
Resolved! Call forwarding and travel to US
I'm travelling to the US for over 30 days. Fido's Roam like home is a great idea but is total robbery. So I want to purchase a US/CAN plan with Rogers for my trip, $75 with Rogers vs Fido's $240 ($12/day), If I forward my Fido number to the new Roger...
Temporary Phone Suspension
Hi, I have called Fido services to suspend my services from May to September as I will be going abroad. However, I noticed that the $7 fee was added ALONGSIDE my original $30 monthly charge - totaling to $37 monthly. How does this make any sense when...
Bad Customer Care Experience
I just had a talk with a customer care agent and I am very upset and disappointed by how I was treated on call. I was told the below in the whole conversation very bluntly - 1) He knows better than me2) I should do my research3) He wanted to educate ...
Resolved! Porting fido postpaid to freedom
So i paid my last bill before the due date and i used the fido postpaid service for two day in new bill cycle then i ported it to freedom.so i dont know why i am charged with whole bill cycle which i wont use i should be charged with the last two da...
