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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Issues with login
I have been trying to sign in on the webiste and it keeps telling me to verify my account. I selected the email option and they emailed me a code. And then it forced me to change my password. Does this mean my account was compromised or is this a ...
Resolved! My account has not worked in over 1 year
So I've tried off and on to log into My Account with fido over this past year or so. Each time I login, I get a message saying: Sorry, it looks like your My Account info isn't available right now, but it shouldn’t be too long. Please try logging...
Resolved! Temporary Suspension didn't work
Hello, I'm a Fido customer from British Columbia. This is regarding my current phone connection with you. I had requested for a suspension on my account after my December'22 billing cycle, owing to international travel plans. I had followed up twic...
Fido winback team gave me an offer
Hello,i got a call from fido win back team they gave me an offer for Rogers. 100GB plan for 60$.I accepted the offer march 3rd, 2023. It is been a whole week and have not received any confirmation on the plan or the breakdown email which they said wi...
