I would like to transfer my SIM card to an eSIM.

[Sungbae]

Hi, I would like to install an eSIM on my new iPhone 14 Pro, coming from an iPhone 7. However, transferring isn't available on this device. Is there a substitute way of obtaining a QR code? Also, how much will it cost, and can I get it online without having to visit a branch? If I do need to go to a branch, what will be the cost of getting an eSIM under my current plan?

[Original_Lucy]

Hi there @Sungbae , those questions would have to be answered by Fido customer service. You can use one of These methods to contact Fido support. Cheers