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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! New sim card cannot be updated
Was trying to use different browsers to update my sim card and got same message "something went wrong on our end, please try again later", not quite sure if my sim card has issues or Fido's website has problem, please help
Resolved! Changing Address
I can't change my address online. I don't see anywhere where it is even an option to change it.
Do I need simswap protection such as Ironvest?
Is Fido vulnerable to "simswap" or do I need protection from services like Ironvest?
PAYMENT FOR NEW PLAN
HiI had to change my plan on 10th March in order to buy a new mobile. Now as I changed my plan on 10th March will I pay the new plan's amount from April? I have already paid the plan's amount for the month of March. Now there is an email from fido ab...
Resolved! Forwarding voicemail message. How?
I have a voicemail message on my phone that is for my wife. She has another line on my account, but she keeps it mostly private so that people don't call it. To not have to write down all the details of the message and get blamed if any of it was wro...
