General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Fido referal is a scam- never gets any amount

I joined Fido in november 2022 by referral and i was informed i will get credit after 3 bill cycles, still i didnt get any. I have referred 2 friends one in Jan and 1 in March, for that also i didnt get any referral, i called customer care, they have...

balraj407 by I'm a contributor level 1
  • 7871 Views
  • 13 replies
  • 1 likes

extra $ 5 charge for #2030

My bill showed with an extra $ 4.99 for calling #2030 for only 3 sec.I haven't recognized when I called this no.How to retrieve this charge?

Sam251082 by I'm a participant level 1
  • 8518 Views
  • 4 replies
  • 0 likes

WiFi Calling Bait and Switch?

When I was looking to find a new provider, I chose Fido based upon the available information.What was available from FIDO, on line, was that wifi calling was included in all plans other than prepaid.I chose a bring your own phone plan.I have a Galaxy...

jfdw58 by I'm a participant level 2
  • 1054 Views
  • 1 replies
  • 0 likes

Resolved! Wifi Calling

Have a new lg g5 that i just purchased from costco, specifically for the wifi calling. Seems, sometimes it is enabled, and sometimes not? Bought this phone specifically for this feature, as we have a weak cellular connection where we live. When it wo...

tommy44 by I'm a participant level 3
  • 28594 Views
  • 34 replies
  • 0 likes