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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24200 Views
  • 0 replies
  • 8 likes

Activate sim card

After I insert fido sim card, no signal was found in iphone. My plan is postpaid. I have also tried the method in the forum likeLog in to My Account.Click on View Usage and Manage next to the phone number in question.Select Update SIM Card under QUIC...

ckchan538 by I'm a participant level 1
  • 915 Views
  • 1 replies
  • 0 likes

How to turn on the free data hour without the app?

Hi everyone,I have a small plan with 2GiB +5 hours of data and no intention to switch. Although I usually stay within the allowed limit, from time to time I need to turn on the 1 hour free data to make sure I don't go over. Previously, this was possi...

fido_user128 by I'm a participant level 2
  • 3411 Views
  • 5 replies
  • 0 likes

Data charges for QC ice storm

I understand that Fido is not charging customers for data used during the ice storm electric outage.I've used nearly all my data during the outage and now I am being asked to pay for more.Can I get the data I used during the outage back, like Fido ha...

VedO by I'm a participant level 1
  • 950 Views
  • 1 replies
  • 0 likes