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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Phone deal after the fact

I received a text message on my phone informing me of a great deal on new phone purchases. I had just bought a new phone, through Fido and it was dropped off the very same day as the text message. I spoke with Amna a rep from Fido to ask if I could s...

Heather4444 by I'm a Participant Level 2
  • 432 Views
  • 3 replies
  • 0 likes

Unable to log in & port my number

I'm a new customer to fido.  I recieved my phone yesterday (after having a virtual chat with someone who said it would take 4+weeks to be sent???)  and I wanted to port my old number from Rogers over.  After looking at old posts about how to do this,...

aMusingKat by I'm a Participant Level 1
  • 290 Views
  • 1 replies
  • 0 likes

Resolved! from 3g to 4g

How do I convert my 3g sim to 4g. I've been trying to do it online but I can't seem to find a way.

hanzala by I'm a Participant Level 1
  • 449 Views
  • 1 replies
  • 0 likes

Thank you Note for Ernesto in TO

I wish to thank Ernesto in Toronto today who answered my call and request for a phone block after my phone was stolen. Ernesto was compassionate and understanding. He assisted me in using the phone locator app Find my Phone and waited online while I ...

zm72 by I'm a Participant Level 1
  • 382 Views
  • 1 replies
  • 6 likes