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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Fraud

I was convinced by Fido representative to port my two numbers from Telus on December 5,2022. Representing authority from Rogers number promised $35 plan each for my numbers ************ and ************. One plan of US calling on ********64 for $7 wa...

Irvindera by I'm a participant level 1
  • 706 Views
  • 1 replies
  • 0 likes

Bad Experience

I went to the store in 270 Hays Blvd Unit 5, Oakville, ON L6H 7P3 with my son this afternoon, and the service I experienced was beyond terrible. it was the epitome of awful service. I go to confirm my account and get ridiculed in front of my son by t...

Melsherif by I'm a participant level 1
  • 735 Views
  • 1 replies
  • 0 likes

Resolved! Non late charges

Fido continuously charges non late fees. This is the definition of "********."

piquet007 by I'm a participant level 1
  • 991 Views
  • 2 replies
  • 0 likes

Resolved! I was charged for others $180 in the last bill

Hi, I was charged $180 in the last bill for line of 416 735 6196 as of roaming? I discussed with your specialist on Dec2022, the same charge in the Dec. bill for using roaming, I was advised to prevent of this charge in out of Canada you should tur...

Kehass by I'm a participant level 1
  • 845 Views
  • 1 replies
  • 0 likes