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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Issues with Phone and Customer Service
I've been having an ongoing issue with Fido and no matter who I contact I never get a response back. I got a 'like-new' certified preowned phone in August of 2022. I was told when signing my contract that I had a year with Apple and 30 days with ...
roaming charges
hi. There was promotion offer of one day free roaming on our both numbers. Me and my wife used one day roaming during March 2023. But we were charged one day roaming apx $15 each on the bill. Please credit the amount wrongly charged to us.Thanks
Refund for lack of service during the Ice Storm in Montreal's West Island?
During the recent Ice-Storm, Fido and other carriers experienced unavailable and spotty service, especially in the West Island of Montreal for four days. Even though Fido claims the outage only lasted one day, four days long, we could not make calls;...
winback call
I still have not received any emails of confirmations. after accepting a winback. where is my email of confirmation? is the winback call even legit? now i question.... might be a prank?
FidoTrade - Samsung Galaxy Note 20 Ultra
Is the Fido trade portal not working correctly? I'm trying to determine the trade-in value for my Samsung Galaxy Note 20 Ultra 128gb and it will not allow me to choose a capacity or color; when I click on the radials the word 'selection' just pops up...
