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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! International roaming
I have a postpaid Talk and Text plan. Now, I have come to India for a few weeks. I do not intend to make any calls/ send any texts. Would I be charged roaming even if my Sim card is active (phone switched on) or would I be just charges when I receive...
Resolved! Porting number back to Fido
Initially, I had a Fido account and got my first canadian number but I ported to a different carrier a few days after due to a better deal. I have the same phone number since and now want to come back to Fido. Can I revive back my previous account or...
Changes before billing cycle
Hello. I wanna know if I will be charged for a recent change (2 lines ported to a different provider) in my account. My billing cycle starts on 03 April, and I already paid for my bill before my due date (30 March). Thank you.
iphone visual voicemail: after unsubscribe, do old vmails remain on phone?
Hi, Though I love the feature, I simply can't justify the added expense anymore for the "value" pack that includes iphone visual voicemail. I think I can get by with the mini voicemail. I am just about to remove that valuepack/feature, but would lik...
Trouble roaming in England
My wife is roaming in England and when she landed she received a text that states Fido Roam is not available at her destination and that she will be charged pay per use rates. I chatted with fido customer service and they say some locations in Engla...
