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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Need help in a very unfortunate time

Hi there, I am an international student and reaching out for help because of a recent tragedy in my life. I lost my very close friend back home and was taking the Crisis Response Centre support. Because of my mental health issues I had to resign from...

Avy1 by I'm a Participant Level 1
  • 368 Views
  • 1 replies
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How to pay for 2 Fido different accounts

I had internet account set for Interac payment from my bank account.just got a phone from Fido. How I can create another account from my bank to pay the phone bill? can I pay it to the same internet account???

alharb01 by I'm a Participant Level 1
  • 256 Views
  • 1 replies
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Resolved! Hide my caller ID

Hi there,I'm Farid and I had a question. When I call someone that does not have my phone number, for him/her my ID is visible and I don't want my ID to be shown and even my parents. If you can please guide me how can I do this? And by hiding my calle...

faridpassand by I'm a Participant Level 1
  • 3048 Views
  • 1 replies
  • 0 likes

Pre-paid balance over $200

Are we still able to make use of the balance to refill our pre-paid account for a whole year?Last time it was $100 for a year.

Koonkaytam by I'm a Participant Level 2
  • 416 Views
  • 3 replies
  • 0 likes