OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Need help in a very unfortunate time
Hi there, I am an international student and reaching out for help because of a recent tragedy in my life. I lost my very close friend back home and was taking the Crisis Response Centre support. Because of my mental health issues I had to resign from...
How to pay for 2 Fido different accounts
I had internet account set for Interac payment from my bank account.just got a phone from Fido. How I can create another account from my bank to pay the phone bill? can I pay it to the same internet account???
Contest winners question - prize delivery delays
If one won the Samsung package when can one expect delivery of the items? Thanks.
Resolved! Hide my caller ID
Hi there,I'm Farid and I had a question. When I call someone that does not have my phone number, for him/her my ID is visible and I don't want my ID to be shown and even my parents. If you can please guide me how can I do this? And by hiding my calle...
Pre-paid balance over $200
Are we still able to make use of the balance to refill our pre-paid account for a whole year?Last time it was $100 for a year.
