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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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address

I want to update my address, but I can't find the address where I live. What should I do?

JuntaeJin by I'm a Participant Level 1
  • 294 Views
  • 1 replies
  • 0 likes

Can I used a Speakout SIM card?

My wife has a Fido account and an old phone with a mini SIM card. She bought a new unlocked phone- but it takes a nano SIM card. We happen to have some Speakout SIM cards lying around.  Speakout uses the same Rogers/Fido network, and the SIM card ID ...

molty by I'm a Participant Level 2
  • 605 Views
  • 3 replies
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Billing.

I'm sort of confused to why I got an exsclusive offer of 25 g of data for 55 dollars a month. my previous phone plan was 45 dollars a month and 4 g of data unlimted call and text . So obviously I was going to upgrade for just 10 dollars more a month....

addikaila7 by I'm a Participant Level 1
  • 443 Views
  • 2 replies
  • 0 likes

Resolved! Ukknown account showing and potential fraud

First I would like to express the disappointness to Fido customer service. Being hold for hours without anyone answering what's going on. There is an unknown phone number and account with the same person's name showing on my account. I have no idea i...

angela1112 by I'm a Participant Level 1
  • 302 Views
  • 1 replies
  • 0 likes