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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Ive spoke with winback and want to accept their offer but everytime they try to call me it does not connect
Hi,I am waiting for a call back from the win back departement but the last few calls didnt connect and now they stopped trying. Is there any way i can reach to them or request a call from them. I need to make a decision soon and they did a great offe...
Resolved! fido cancelled my account today
Hi I used the live chat to cancel my service on April 29th but I just received an email that my account is disconnected from today. I am so confused. What should I do? I don't have a phone number starting tomorrow
Didn't get referral reward
My friend referred me to Fido. I followed all of the instructions and signed up with Fido. It has been 3 months but both of us have not received the free month referral reward. I contacted the live agent today, and was told a few different reasons...
Wrongly charged
I canceled my plan in the month of December 2022 and yet I got a message on April 2023 that my account has been activated for roaming, I have not been using any services and even paid the due amount yet I'm getting billed. I have no idea how to conta...
Resolved! Unhappy Customer
Hello Fido , as a fairly new immigrant to Canada and getting your network as my first sim card, I am not happy with your services. I feel you guys need to do more to educate someone who is not familiar how Caanada mobile data plan works and offer the...
