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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Crazy billing system
My plan us only $68/month. This is how fido had been changing me since past year in the name of all kinds of service charges. Or sometimes even late fee. It is totally ridiculous. Bunch of thieves out here.
Unable to cancel Fido roam during extended stay abroad
Hi Fido community, I had expected to be able to turn off my data if not using it abroad but was surprised to find out that even code texts from a bank for payment confirmations are "SMS" messages and if you turn on your Fido sim card while abroad and...
Fido customer support closes cases without any intimation to customer
My case is closed by Fido without any information being shared with me. I was sold a line at an X price and then Fido billed me X+Y amount because the person who generated the billing did not add the promos he told me about while selling the plan. No...
Resolved! Billing cycle changed to secure late fee
I've been told by Fido that billing cycle is set when you activate your account, and will not be changing each month. In my view, Fido is in contradiction because they're changing my billing date to secure a late payment fee charge, that sucks
Random Credit Inquiry
I have been a mobile customer with Fido over 3 years and I just noticed that I have an unauthorized inquire by Fido Solutions on February 05, 2023. I didn't enrolled for any new service, nor have I contacted Fido for any inquiries. Could you please t...
