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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Financing phone trap
When I newly entered in canada last year of 27 July 2021, I made a deal with fido network after one month I also finance the phone also but here the part came during documentation work the agent of fido was giving me fake discounts and try to hide th...
Charged Service Fee After Activating Online
Just joined Fido for cell services. I did all the activation online but after I tried to input my ID information multiple times the website prompted me to contact a service agent through LiveChat to "Complete the Setup". Now i'm wondering if I just g...
Discount
Hi I was wondering how to get my discount on my phone bill, because I work for a Walmart I know that we get discount on are phone bill?
Is Fido and Rogers CRM systems combined?
I have never been a customer of Fido until very recently (5 days ago). Roger yes, Fido no. When I called in for an issue, apparently I could not even verify properly. I provided the only information I have ever given Fido, but the agent seemed to...
Callback
ALL - PLEASE HELP MEHello Team - I have received a phone call and finalize to book the phone and plan so customer service and I book time on 3 PM on Dec 30th but he didn't call me back as I was waiting for 1 hr. Can someone help me on this Christmas...
