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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24058 Views
  • 0 replies
  • 8 likes

10 % discount promo for adding second line is expired

Hi. Fido ends my 10 percent discount promotion for second line without any notice. Now, my plan price has increased. I tried to look for other available plans, but can't find anything cheaper with same data. I remember i added second line only cuz of...

abhigarg0601 by I'm a participant level 2
  • 1895 Views
  • 4 replies
  • 0 likes

Credit for Fido Roam (Mar6-31)

Hi,When will the credit be applied for the Free day of Roaming between Mar6-31? My current bill shows I was charged but there is no credit. Thank you

maf1 by I'm a participant level 1
  • 1566 Views
  • 4 replies
  • 0 likes

Transfer of Responsibility

I have 3 lines on the account and i am currently the account owner. I want my brother to be the new account owner so If i do a transfer of responsibility under his name, will the current plan remain the same on a new account when TOR is done or will ...

ishnaz by I'm a contributor level 1
  • 883 Views
  • 1 replies
  • 0 likes