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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Adding a new line
Hi All,My current plan includes 1000 internal minutes to 10 countries. I want to add my wife to my account by adding a new line. when i try to add the line online im not able to see the 1000 Intenational minutes option anywhere in the plan i have cho...
Resolved! Nationwide
Hi, are all the plans nationwide plans or you have to ask for it?Tx
Charged for roaming while in Canada
Hello, On Jun 18, 2023 I was in Ontario, Canada. However was charged for roaming. Please return money. I'm trying to resolve this issue many times spending more than 3 hours of my time. Therefore, please connect me with your manager to request 100 ca...
No Ringback tone
I switched to Fido a little while ago and since I switched I noticed that I longer get ringback tones. Basically when I call someone it's silent until they answer or I get their voicemail. This was never the case with any of my past carriers.I am u...
Resolved! Phone number
Fido gave me a new number but I want to keep my old number. Is there a way to change it?
