OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to update billing address
Tried to change my billing address and got a message per below. Selected "contact us" but infinite loop of robotic chat. Any suggestions?
Change phone number online
Change phone number online
the Winback is just a scam or really something that try to annoy the user?
I recently switch from fido to telus as i signed a new iphone with the black friday deal. after a couple of days, i receive a phone from number 833-425-2387 that said he is on behalf of fido/rogers to offer me a good deal as winback. he asked me de...
International texting
Hello, Just need to make sure. I need to use my sim card to only receive text messages for OTPS or PIN confirmations. I am currently overseas and need to confirm whether turning on my number abroad would incur any fees for roaming? Also, I was able...
Resolved! Change to New Plan - Same Monthly Charge When in Contract
Hi, There is a new plan $50 with 12 GB in the FIDO website. Currently, I am at $50 with 5 GB. Can I change to the new plan without any penalty? My contract will expire end of next month(December 2021) and there is a balance of $49. Thanks
