OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Not friendly customer service agent
I bought my second phone through fido and at the time of set-up the agent made a mistake that I was not aware of. When I tried to contact using online chat, the agent named Harmanbir from Prince Edward Island was very rude with comments questioning m...
Call drops or no voice constantly for over a year
one of the lines on the Fido plan which is samsung galaxy S8 , keep dropping the calls or the voice gets mute ( the phone conversation is not mote at all from both sides but no voice is heard) this has been happening over a year now and it is only f...
Resolved! Can WiFi calling be used with a non Fido device?
I am a former Fido customer and now with freedom. I was given a good deal by a Fido loyalty rep but I want to clarify if Fido WiFi calling can be used with a non-Fido device? I tried it earlier with a Fido network but it didn't let me register on the...
WIFI Calling for non-Fido Device
I recently ported over to Fido and didn't realize this policy. I bought a phone from Samsung directly since the carriers don't seem to sell the S21 Ultra in 512GB but regardless, is there any way to get my device approved so that I can use this impo...
Winback call
Winback team offered me a tablet. It should be received by after 5 business days after activation of fido Sim card. I haven't received it and have called many times to fido customer service. They are just creating a web from and says there is nothing...
