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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! 6 months prepaid plan
I have a prepaid plan for 6 months..with 6G internet..but the internet stopped a week ago. I want to inquire if the amount of data in the plan includes the entire period of the plan, or is it monthly 6G ?????
Forward to voicemail
I was trying to change the number of rings before cake go to voicemail. Now my voicemail does not work at all. When I don't answer, the caller gets the message "sorry, I csnnot complete that call"I believe I need to redirect callers to voicemail but ...
Resolved! Call forwarding disable error
I am trying to turn off my call forwarding number but I am not able to turn off and it's unknown number. I tried*#21# and ##002# but again when I see my call forwarding setting it shows the number . I want to deactivate my call forwarding immediately...
Resolved! Negative balance in account
After cancelling my services I have negative balance in my account however I can't receive a check since I left Canada. How can I get the amount refunded to my credit card which was used for automatic payments?
Calling customer service problem
*611 & 18884813436 do not work. I get that number cannot be completed as dialed, please check the number and try again. Ok, so how do we call customer service now??
