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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Customer service supervisor
I spent considerable time over the phone talking with a service customer without getting a clear answer to my questions. I asked him to refer me to his supervisor but my request was declined. I am charged of 525 dollars for data overcharge and could ...
Long distance calls not working
I get 1000 minutes every month as part of Fido post plan package. I have not consumed the quota but when I try to make long distance calls from my Fido Canada number to India, it does not go through. I have contacted customer care several times but t...
Resolved! Group Text messages delayed by exactly 12 hours
Over the last few days, messages in a group text thread from one member are delayed by exactly 12 hours coming to my Fido iPhone, but not that way for the other members that are on Telus and Verizon.There must be a time-syncing problem on the Fido/Ro...
Resolved! Spam Call Steeling Fido Number
Hi there,Today, i got a call back from my friend for a spam call using my number. I am really surprised of things happening like this. So concerned when this types of calls may lead to cheap bargaining and exploitation of people to get money. Fido...
Resolved! How can I save my number while I temporarily leave Canada
I am going to leave Canada soon and go back home, is there a plan where it will only save my number till I come back ? It will only be a temporary leave for about 3 months and I will not use any data from Fido during the time that I left.
