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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Returned Payment - disagree
Hello, I recently received a returned payment charge on my bill. There were 5 attempts by Fido to charge my credit card via pre-authorized payment, yet not once did my e-mail (tied to the account) receive a notification. I did pay the amount in...
Black Friday Deal = Scam
I have referred 5 of my friends to Fido, and this is how this company treat me Nothing applied to my account since November. It has been 4 months now, still charged me the same. I tried calling but spoke to CSR who told me to fill out each form at fi...
Resolved! Cancel my service
Hi, I need to cancel my phone line. Do you have a number to do this?
Roaming charges
I was charged 15$ every day while on vacation for roam as home service but not even using my phone oncewas told by customer service that I had to remove the SIM card or switch to airplane mode never had this before, only if I in fact used my phone I ...
Personal information Leak? My legal name shows when other phone number (fraud call) calls my friend
My friend told me several times that I called her. But I didn't. My legal name is the caller ID on the phone call but with a weired number like 1-866 xxxxxx. It is serious and scary that legal name shows when fraud calls came in. Did they have all my...
