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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23523 Views
  • 0 replies
  • 8 likes

Resolved! Nonsuspension of telephone and overcharging

A/C no *********   I am senior citizen with problem of short hearing and no income. I was using Fido plan and was paying price around 30 a month. In the month of August of last year I wrote a letter that I was leaving Canada for 6 month and will be b...

Ahmadak40 by I'm a participant level 2
  • 4986 Views
  • 10 replies
  • 0 likes

Resolved! I NEED TO GET IN CONTACT WITH THE FIDO PRESIDENT EMAIL - PHONE

FIDO IS SUCH  DISAPOINTMENT AND THE REPS ARE HORRIBLE LIARSI have been trying to get some help and no-one has helped me.  I have been a customer for many years and renewed my contract several times with Fido.  I am a valued customer and really enjoye...

LIZKAL by I'm a participant level 3
  • 434 Views
  • 6 replies
  • 0 likes

Resolved! Roaming options at lower cost

I'm gonna be traveling in the Americas every winter(nov-march)and would like to find a plan that doesn't cost $12/$15 per DAY!! You should have an option to pay monthly at a slightly higher price than normal pay яди

Zimbobwe13 by I'm a participant level 2
  • 234 Views
  • 3 replies
  • 0 likes

temporary suspension

My Fido phone number was ******7362. In May 2023, I applied temporary suspension in person. The staff told me a temporary suspension will be no more than five months and the phone number will be canceled after 5 months if I willnot activate it. Howev...

Hongmei2 by I'm a participant level 2
  • 223 Views
  • 4 replies
  • 0 likes