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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24274 Views
  • 0 replies
  • 8 likes

Resolved! ID's refused

I renewed my contract over the phone and the next day I went to pick up the phone at a Fido location... to which they needed an ID... I gave my medicare card and SIN card... which are the top government provincial IDs... accepted in any and every off...

mandy02 by I'm a participant level 1
  • 25692 Views
  • 23 replies
  • 0 likes

Service

I have been with fido for over 10 years, and recently I feel i was extorted and unable to contact anyone in regards to this issue.I was late on a monthly payment because the app stopped accepting my same card ive always used to make my payments. Also...

Djstatic420 by I'm a participant level 1
  • 294 Views
  • 2 replies
  • 1 likes